Reservations

Reservations are confirmed upon receipt of payment or deposit confirmation.

Cancellation Policy

Cancellation and refund conditions may vary depending on the booking rate and platform used for the reservation.

Payment

We accept major credit cards and approved payment methods. Full payment may be required before arrival depending on the booking conditions.

Liability

Jungle Cocoon is not responsible for loss, theft, damage to personal belongings, injuries, delays, weather conditions, transportation disruptions, or events beyond our control.

Force Majeure

The property shall not be held liable for failure to provide services due to circumstances beyond reasonable control, including natural disasters, government actions, weather events, or transportation interruptions.